Service

From anywhere - at any time.

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Networks

are the basis for efficient communication

Network support

Continuous service and operational readiness of IT is critical for all businesses. We offer a partnership that covers the complete IT environment.

Information must always be available at the right time, in the right place and in error-free quality. Regardless of whether it is documents, various data or applications.

Security, speed and availability are indispensable prerequisites for the cost-efficient operation of your IT infrastructure.

Consequently, the optimal adaptation of your network infrastructure is not a one-off matter. Changing requirements and technical possibilities, additional expansions or changes in work processes require modifications again and again. Furthermore, any faults and failures in hardware and software make permanent professional network support and service necessary.

As a VMware Partner Professional Solution Provider, IBM Business Partner and VEEAM Silver Partner, we are happy to take over the partial or complete maintenance of your own systems on request. In addition, our VMWare Certified Professional Technicians and IT System Engineers are available to provide advice and support in the area of data centre virtualisation.

 

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Support

  • Support regulated via SLA with
    Reaction time from < 10min
  • Direct dial to the responsible technician
  • Your contact for problems with the underlying infrastructure for Linux/Unix/Microsoft and Mac OS systems
  • Ticket system

Own management

Access to virtual machines possible via:

  • Common access methods via
    HTML 5 Browser or VPN
  • Access to virtual environment via
    VMWare Console and VMWare WebClient

E-Mail

Contact

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